Privacy Policy
At Mithaas, accessible from our storefront, one of our main priorities is the privacy of our visitors. This Privacy Policy document explains how your personal information is collected, used, and protected when you visit or make a purchase from Mithaas.
1. Personal Information We Collect
When you visit our site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and cookies installed on your device. We call this automatically collected information "Device Information".
Additionally, when you make a purchase or attempt to place an order through Mithaas, we collect details including your name, shipping address, delivery address, phone number, and order preferences. We refer to this information as "Order Information".
2. How We Use Your Personal Information
We use the Order Information we collect generally to fulfill any orders placed through Mithaas (including processing payments, arranging shipping, providing order confirmations, and coordinating WhatsApp order inquiries).
- Communicate directly with you regarding your order or inquiries;
- Screen our orders for potential risk or fraud;
- Provide you with updates, promotional offers, and news about Mithaas when in line with your preferences;
- Optimize and improve your shopping experience on our storefront.
3. Sharing Your Information
We respect your privacy and never sell your personal data. We share your Personal Information only with trusted third-party service providers to help us operate our business (such as logistics partners for shipping, payment gateways, and analytics tools to understand customer usage).
We may also share your Personal Information to comply with applicable laws and regulations, respond to legal requests, or protect our rights.
4. Data Security & Retention
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, loss, or alteration. When you place an order with Mithaas, we retain your Order Information for our recordkeeping unless you ask us to delete this information.
5. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or data handling practices, please contact us via WhatsApp or reach out directly to our customer support.
